Agents in Slack Turn Slack chaos into GTM action
Your AI agents monitor deal chatter, triage GTM requests, and take action across your sales stack — all from Slack.
Two ways to work with agents in Slack
Every conversation, every channel — your agents are ready to jump in.
Tag @Relevance
Mention @Relevance in any channel and summon the right agent for the job. Research a prospect, draft an email, summarize a deal — all from a single message.
Monitor channels
Set up agents to watch specific channels. When a message matches — a support request, a deal update, an account escalation — your agent triages, routes, and acts automatically.
Connect to 1,000+ apps
Account triage to HubSpot
Monitor channels for support requests and escalations. Your agent classifies each message, creates the right ticket in HubSpot, and routes to the right team.
Engineering requests to Linear
When a thread reveals a bug or technical issue, your agent creates a Linear issue with reproduction steps, links to the Slack thread, and assigns it to the right team.
Pre-call research from Salesforce
Tag @Relevance before any meeting and get an instant brief — CRM history, recent calls, stakeholder maps, and a suggested talk track. Delivered in-thread.
Call summaries from Gong
After every Gong call, your agent posts a summary to the deal channel — key takeaways, action items, sentiment shifts, and competitor mentions.
Jira ticket creation
Describe a task in Slack and your agent creates a Jira ticket with the right project, priority, labels, and assignee — no context switching needed.
Draft outreach via Gmail
Ask your agent to draft a follow-up email based on your last conversation. It pulls context from CRM and Gong, then sends via Gmail for your review.
Meeting notes to Notion
After a meeting, your agent compiles notes, decisions, and action items into a structured Notion page — linked to the right project and shared with attendees.
Lead enrichment from Apollo
Drop a company name in Slack and your agent enriches it with Apollo data — org chart, tech stack, funding, and key contacts delivered in-thread.
Weekly pipeline digest to Sheets
Every Monday, your agent pulls pipeline data from Salesforce, analyzes deal health, and posts a digest to your leadership channel with a linked Google Sheet for drill-down.
Support escalation to Zendesk
When a customer thread needs human attention, your agent creates a Zendesk ticket with full conversation context, sentiment analysis, and suggested priority.
How ReadyTech automated HR workflows in Slack
ReadyTech's People & Culture team handles constant employee changes — offboarding, onboarding, parental leave — each requiring coordination between HR, IT, Payroll, and managers.
Instead of adding another tool, they embedded a Relevance AI agent directly into Slack. Now, when HR types "Offboard Alex Chen from Engineering," the agent handles the rest — creating Jira tickets, notifying stakeholders, and sharing updates as the process progresses.
Security & governance at every layer
Autonomous agents require serious governance. Granular access controls for your team, your agents, and the systems they touch.
Monitoring dashboards
Real-time visibility into every agent's activity, performance, and cost.
RBAC
Role-based access controls for your team and your agents. Control who can build, edit, and deploy.
Data residency
Multi-region deployment ensures your data stays within your required geography.
Version control
Full version history on every agent. Roll back to any previous state instantly.
Audit logs
Every action, every decision, every tool call — fully logged and exportable.
Human-in-the-loop
Set approval gates on any action. Agents escalate when confidence is low.
SSO / SAML
Enterprise single sign-on with SAML 2.0. Centralize identity and access management.
PII masking
Automatically detect and redact personally identifiable information before it reaches the model.
OTEL & Delta Share
Export telemetry via OpenTelemetry and share data through Delta Sharing for full observability.
Introducing Programmatic GTM — a scalable and governable way for GTM teams to leverage Claude Code & Codex
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4.5 stars on G2Put your agents where the work happens
Connect Slack and start delegating in minutes — no code required.