Supercharge CloudTalk with Relevance AI
CloudTalk is an intuitive cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions.
What your agents can do with CloudTalk
Pre-built CloudTalk tool steps, ready to drop into any agent or tool. Each step lists the inputs your agent fills in when it runs.
Custom API call
Need something the pre-built steps don't cover? Call any CloudTalk API endpoint directly with your connected account, using an API tool step.
Connect CloudTalk in four steps
You don't need to be a developer to set up this integration.
Open Relevance AI
Sign in to Relevance AI, or create a free account to get started.
Connect your CloudTalk account
Add your CloudTalk API key under Integrations. Enter your API key and secret from your CloudTalk dashboard.
Create a new tool
Create a tool, the reusable building block your agents run.
Add a CloudTalk tool step
Pick a CloudTalk tool step, configure its inputs, and your agents can start using it.
Built for enterprise teams
Run agents on your real data with the access controls, audit trails, and residency guarantees enterprises require all built in.
Security & data privacy
- Data residency
- PII masking
- Audit logs
- No training on your data
Access & controls
- Role-based access control
- SSO / SAML
- Human-in-the-loop approvals
- Version control
Monitoring & oversight
- Real-time monitoring
- Full agent tracing
- Cost visibility
- OTEL & Delta Share export
Put CloudTalk to work in your agents
Connect CloudTalk alongside 2,000+ other integrations and let your agents run the busywork.