Grade Us is a comprehensive online reputation management platform that helps businesses collect and leverage customer feedback to enhance their brand presence.
Combine review management with AI Agents to automate personalized responses and extract actionable insights from customer sentiment.
Grade Us excels at gathering and managing customer feedback across platforms. Relevance AI transforms this feedback into intelligent action through AI Agents that can analyze sentiment, respond to reviews, and drive reputation improvements at scale.
Dynamic Feedback Personalization
The agent tailors communication based on real-time customer data for enhanced engagement.
Proactive Reputation Management
Instantly responds to reviews, mitigating negative feedback and fostering positive relationships.
Enhanced Customer Experience
Delivers personalized responses and support, improving overall customer satisfaction.
Relevance AI gives you access to Grade Us's review management capabilities within your AI-powered workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Grade Us account
- A Relevance AI account with access to your workspace
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The integration uses secure OAuth authentication, ensuring only authorized workflows access your Grade.us data. Relevance AI handles API operations (like GET, POST, PUT, DELETE) in the background—so you don't have to worry about authentication tokens, request formatting, or rate limits.
Built-in validation and error handling ensure your review management workflows run smoothly, even when dealing with different review platforms and data structures.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
Best Practices for Non-Technical Users
To get the most out of the Grade.us + Relevance AI integration without writing code:
- Configure OAuth properly: Ensure correct Grade.us account authorization and permission settings.
- Structure API requests: Use appropriate HTTP methods and clear relative paths for endpoints.
- Manage headers efficiently: Set necessary custom headers while respecting authorization constraints.
- Handle responses carefully: Monitor response status codes and body content for successful integration.
- Implement error handling: Set up proper error catching for failed API calls and authentication issues.
