Integrations

Supercharge Helpwise with Relevance AI

Helpwise is a collaborative inbox platform that helps teams manage shared email accounts and customer communications in one place.

Supercharge your customer interactions with AI Agents that can handle inquiries, qualify leads, and provide data-driven insights.

Give your AI Agents Helpwise Superpowers

Helpwise streamlines team communication through shared inboxes and automated responses. Relevance AI enhances this with intelligent AI Agents that can understand context, manage inquiries, and drive more sophisticated automation.

Contextual Understanding

The agent leverages shared inbox data to provide relevant and informed responses.

Personalized Customer Experiences

Delivers tailored responses that resonate with individual customer preferences.

Data-Driven Insights

Utilizes analytics to inform decision-making and optimize responses.

Tools

Equip AI Agents with the Helpwise Tools they need

Relevance AI gives you access to Helpwise's collaborative inbox tools within your AI-powered workflows.

Security & Reliability

The integration uses secure OAuth authentication, ensuring only authorized workflows access your Helpwise data. Relevance AI handles API operations (like GET, POST, PUT, DELETE) in the background—so you don't have to worry about authorization headers, request formatting, or rate limits.

Built-in validation and error handling ensure your workflows run smoothly, even when dealing with complex API responses.

No training on your data

Your data remains private and is never utilized for model training purposes.

Security first

We never store anything we don’t need to. The inputs or outputs of your tools are never stored.

To get the most out of the Helpwise + Relevance AI integration without writing code:
  • Organize your mailboxes: Set up clear mailbox structures and labels before integration.
  • Use authentication properly: Ensure OAuth permissions are correctly configured for read-write access.
  • Follow API best practices: Use appropriate HTTP methods for different operations (GET for retrieval, POST for creation).
  • Implement error handling: Monitor response status codes and implement retry logic for failed requests.
  • Manage request limits: Space out API calls and batch operations when possible to avoid rate limiting.