Just Call is a cloud-based communication platform that streamlines customer interactions through voice, SMS and other channels.
Enhance your customer communications with AI Agents that can intelligently handle conversations, route inquiries, and provide personalized experiences at scale.
Just Call delivers enterprise-grade communication capabilities across voice and messaging channels. Relevance AI transforms these interactions with intelligent AI Agents that can engage, analyze and adapt in real-time.
Seamless Communication Orchestration
The agent can unify interactions across voice and SMS for a cohesive customer experience.
Intelligent Call Routing Mastery
Utilizes advanced algorithms to direct inquiries to the right human agents efficiently.
Personalized Customer Engagement
Delivers tailored interactions based on customer data, improving satisfaction and loyalty.
Relevance AI gives you access to Just Call's communication tools and analytics within your AI Agent workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Just Call account
- A Relevance AI account with access to your workspace
- Authorization (connect securely via OAuth—no manual credential entry needed)
Security & Reliability
The integration uses secure OAuth authentication, ensuring only authorized workflows access your JustCall data. Relevance AI handles API operations (like GET, POST, PUT, DELETE) in the background—so you don't have to worry about authentication tokens, request formatting, or rate limits.
Built-in validation and error handling ensure your communication workflows run smoothly, even with complex API responses.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
Best Practices for Non-Technical Users
To get the most out of the JustCall + Relevance AI integration without writing code:
- Configure API access properly: Ensure OAuth authentication is correctly set up with appropriate permissions.
- Use consistent request formats: Maintain standardized paths and methods for API calls.
- Handle responses effectively: Monitor response status codes and body content for successful operations.
- Implement error handling: Set up proper error catching for failed API calls and authentication issues.
- Manage rate limits: Space out API requests appropriately to avoid hitting JustCall's usage limits.
