Smart Engage is a cutting-edge customer engagement platform that enhances communication between businesses and their clients through advanced analytics and automation.
Supercharge your customer interactions with AI agents that can deliver personalized experiences at scale.
Smart Engage delivers omni-channel customer engagement and analytics. Relevance AI transforms this into intelligent, automated interactions through AI agents that can understand, respond, and learn from every customer touchpoint.
Intelligent Query Resolution
The agent can swiftly understand and resolve customer inquiries using advanced natural language processing.
Personalized Engagement
The agent delivers tailored interactions by leveraging customer behavior insights for enhanced experiences.
Seamless Multi-Channel Interaction
The agent facilitates consistent communication across various platforms, ensuring a unified customer experience.
Relevance AI gives you access to Smart Engage's customer engagement capabilities within your AI agent workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Relevance AI account
- An Airtable account with access to the base and table you'd like to use
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The integration leverages secure OAuth authentication, ensuring only authorized workflows access your SmartEngage data. Relevance AI manages API operations seamlessly in the background—handling authentication headers, request formatting, and response validation automatically.
Built-in data transformation and error handling ensure reliable execution across all API endpoints.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
To get the most out of the 0CodeKit + Relevance AI integration without writing code:
- Start with a clear setup: Ensure your 0CodeKit account is properly configured with the necessary OAuth credentials and permissions.
- Utilize example code: Leverage the provided code snippets for PDF compression and barcode reading to jumpstart your integration.
- Validate inputs: Always check your input parameters for correctness before making API calls to avoid unnecessary errors.
- Test with sample data: Run your automations using test PDFs and images to ensure everything works smoothly before going live.
- Monitor API usage: Keep an eye on your API calls to avoid hitting rate limits, and implement caching where appropriate.
