SMS IT is a leading provider of enterprise IT solutions that enables seamless system integration and process automation.
Supercharge your IT infrastructure with AI agents that can intelligently coordinate across systems while maintaining enterprise-grade security and scalability.
SMS IT excels at connecting enterprise systems and streamlining business processes. Relevance AI enhances this with intelligent AI agents that can automate complex workflows and make data-driven decisions across integrated systems.
Intelligent Automation
The agent orchestrates complex workflows, automating repetitive tasks with precision.
Contextual Insights
Real-time data access empowers the agent to deliver relevant and timely information.
Data-Driven Decision Making
The agent leverages analytics to support strategic planning and informed choices.
Relevance AI gives you access to SMS IT's enterprise integration capabilities within your AI-powered workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Relevance AI account
- An Airtable account with access to the base and table you'd like to use
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The integration uses secure OAuth authentication, ensuring only authorized workflows access your SMS IT messaging data. Relevance AI handles API operations in the background while managing request headers, paths, and body content—so you don't have to worry about authorization tokens or formatting.
Built-in validation and status monitoring ensure your SMS workflows run reliably, with automatic handling of response bodies and headers.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
Best Practices for Non-Technical Users
To get the most out of the SMS-IT + Relevance AI integration without writing code:
- Configure authentication properly: Ensure your SMS-IT account credentials are correctly set up and authorized.
- Plan message structure: Design clear, consistent message templates for automated communications.
- Validate endpoints: Double-check API paths and methods before implementing automated workflows.
- Monitor delivery status: Track message delivery rates and response codes for optimal performance.
- Respect rate limits: Space out bulk SMS sends to prevent API throttling and ensure reliable delivery.
