TeleSign is a leading provider of digital identity and communications solutions that helps businesses authenticate users and prevent fraud.
Enhance your security and verification processes with AI Agents that can automatically validate identities and protect against fraudulent activities.



TeleSign provides robust user verification and fraud prevention through phone-based authentication. Relevance AI transforms these capabilities into intelligent AI Agents that can automatically verify identities, detect fraud, and manage secure communications at scale.
Real-Time Identity Verification
The agent can instantly authenticate user identities, enhancing security.
Fraud Detection Mastery
Advanced algorithms enable the agent to identify and flag suspicious activities.
Streamlined Onboarding Processes
The agent accelerates user onboarding by automating verification and checks.
Relevance AI gives you access to TeleSign's verification and fraud prevention capabilities within your AI-powered workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A TeleSign account
- A Relevance AI account with access to your project settings
- API credentials (you'll connect securely using your TeleSign Customer ID and API Key)
Security & Reliability
The integration leverages TeleSign's secure OAuth authentication, enabling authorized workflows to send SMS and verify phone numbers globally. Relevance AI manages the API operations seamlessly, handling authentication headers and request formatting automatically.
Built-in request validation and response handling ensure reliable message delivery and verification status tracking across your workflows.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.

Best Practices for Non-Technical Users
To get the most out of the TeleSign + Relevance AI integration without writing code:
- Configure authentication properly: Ensure your TeleSign API credentials are correctly set up and permissions are appropriate.
- Validate phone numbers: Use TeleSign's verification tools to ensure phone numbers are in the correct format before sending.
- Monitor message status: Track delivery receipts and verification responses to ensure successful communication.
- Implement rate handling: Set appropriate delays between API calls to avoid hitting TeleSign's rate limits.
- Test in sandbox: Use TeleSign's test environment before deploying to production systems.