Changelog

Agent Chat: A new, conversational way to interact with your Relevance AI agents.

We’ve introduced Agent Chat, a sleek, customizable chat UI that allows users to engage with their Relevance AI agents in a more intuitive and interactive way. Based on your feedback, this feature enhances how you can share, embed, and personalize your agents.

Key Features

Chat UI:

• A clean, conversational interface for interacting with agents.
• Provides a user-friendly, natural experience.

Embed Anywhere:

• Easily integrate Agent Chat on your website or use the customizable chat widget.

Full Customization:

• Personalize the chat widget by adjusting the icon, colors, and message input text to match your branding.

Note:

• Bear in mind that when you do share this and people interact with your agent, it's going to consume credits on your Relevance account. But this is how you can take your customer support agents or your RAG-powered FAQ question-and-answer agents and easily embed them on your website for people to use.

Benefits

• Improved User Experience: A conversational interface that offers a more engaging experience for end users.
• Flexible Embedding: Easily integrate agents into websites or apps with a fully customizable widget.
• Brand Personalization: Tailor the chat widget’s design to align with your brand’s look and feel.
• Quick Setup: Share and embed agents in just a few simple steps.

Example Use Cases

Customer Support Agent

• Embed Agent Chat for direct interactions with your AI-powered support agents.
• Deliver quicker, more efficient answers to customer queries, improving satisfaction.

RAG-powered FAQ Question-and-Answer Agents

• Use Agent Chat to create an interactive, self-service FAQ experience.
• Allow users to get answers in real-time through an easy-to-use chat interface.

We’re excited for you to try out Agent Chat and make your agents more interactive and accessible than ever before!