Email personalization is the process of customizing email content and messaging for each recipient. While manual personalization is time-consuming and difficult to scale, artificial intelligence (AI) tools now enable sales teams to send highly personalized emails at scale. This comprehensive guide covers everything sales leaders need to successfully leverage AI email personalization to boost productivity and revenue.
What is AI Email Personalization?
AI email personalization uses artificial intelligence algorithms to dynamically customize email content for each recipient. By analyzing historical email and website behavioral data, firmographic data, social media profiles, and other sources, AI tools can insert personalized content, offers, and messaging into each email.
For example, an AI tool could analyze a sales prospect’s LinkedIn profile and identify that they recently changed jobs. The AI tool would then automatically update the email template to congratulate them on their new role and reference their previous company. This level of personalization and customization for each recipient was previously impossible for sales reps to implement manually across all their outbound emails.
Benefits of AI Email Personalization
When implemented correctly, AI email personalization provides significant benefits:
- Higher open and response rates - Personalized emails have open rates that are 26% higher and response rates that are 29% higher than generic bulk emails.
- Increased sales productivity - By automating personalization, AI tools save sales reps substantial time better spent on high value activities. Reps gain back 30-60 minutes each day previously spent manually personalizing emails.
- More meetings booked - Prospects are 3X more likely to book meetings from personalized outreach. AI tools help reps stand out and tailor messaging to each prospect’s specific needs.
- Revenue growth - Companies leveraging AI email personalization grow revenue 29% faster on average according to Aberdeen Group. The increased efficiency and response rates directly translate into more closed deals.
Best Practices for Implementation
Follow these best practices when rolling out an AI powered email personalization solution:
Choose the Right Tool
Dozens of AI email personalization tools exist. When evaluating options:
- Ensure dynamic personalization based on firmographic, website visit, and social media data
- Confirm seamless CRM and other data integration capabilities
- Verify analytics and attribution to measure campaign ROI
- Check for easy-to-use interfaces that don’t require coding or AI expertise
The best tools require no IT resources to implement and make AI accessible to business users.
Integrate With Your Tech Stack
To maximize personalization capabilities, the AI tool should connect bidirectionally with your:
- CRM - Sync all prospect data and track email engagement by recipient
- Marketing automation - Trigger personalized follow up based on email clicks and site visits
- Calendar - Automatically update calendars with booked meetings
- Analytics - Measure ROI and optimize campaigns
Without proper integrations, measuring the business impact of AI email personalization is difficult. Prioritize platforms with turnkey integrations.
Analyze Performance Data
The key to optimizing AI email personalization is leveraging data. Be sure to analyze:
- Open, click through, and response rates - Compare personalized vs. generic emails
- Meetings booked from campaigns - Correlate bookings to personalization
- New opportunity creation and pipeline influenced - Gauge revenue impact
- Historical messaging performance - Identify best content and offers
Continually refine email copy, content recommendations, subject lines, and sender profiles based on data.
Follow Email Best Practices
Even with AI personalization, following email best practices drives better results:
- Clear, benefit-driven subject lines - Highlight value proposition
- Concise body copy - Get to the point faster
- Mobile optimization - Over 50% of emails are opened on mobile devices
- Eye-catching design - Make emails visually engaging
- Targeted contact lists - Only engage relevant prospects
- Effective sender profile - Boost deliverability and open rates
For ambitious sales leaders, AI email personalization represents a massive opportunity to scale revenue. Following the recommendations in this guide will ensure your sales technology initiative succeeds. Let the AI do the heavy lifting of personalization while your team focuses on selling.
Choosing the Right AI Email Personalization Provider
With the rapid emergence of AI email personalization tools, sales teams now face the crucial decision of choosing the right provider. When evaluating options, look for platforms that check the following boxes:
Seamlessly Integrates With Your Tech Stack
As emphasized previously, integration capabilities are vital for tracking campaign performance and ROI. Prioritize tools like RingLead that offer pre-built connectors for leading CRM, MAP, calendar, and analytics solutions. This avoids costly and complex custom API integration projects.
Optimized for Your Industry
While AI can personalize emails for any industry, the best results come from platforms optimized for your specific use case. For example, an AI tool purpose-built for staffing firms will better personalize emails using triggers like contract expirations, job changes, and new assignments. Seek industry-specific personalization to boost relevance.
Continually Improves Suggestions
The AI algorithm should learn and improve from the engagement and performance data it collects. As your sales team sends more emails, the tool’s suggested content, offers, and messaging should become more relevant and effective over time. Evaluate how well each platform leverages data to enhance personalization.
To augment rather than replace sales reps, the ideal AI email personalization solution allows collaboration between reps and the AI assistant. Sales reps should be able to review, edit, and approve personalized email drafts before sending. The AI should also offer clear explanations behind its proposed content to build user trust.
Provides Ongoing Customer Success
Implementing new sales technology comes with change management challenges. Seek customer-centric providers that offer live onboarding, training, and ongoing support to ensure user adoption across your team. With the right level of success services, your team will utilize the AI tool seamlessly.
Email remains one of the highest converting digital channels for sales prospecting. By infusing artificial intelligence into email personalization, sales teams now have an unprecedented opportunity to drive more meetings, pipeline, and revenue. To capitalize on AI’s potential, follow the recommendations in this guide:
- Rigorously evaluate providers against key criteria
- Tightly integrate AI tools into your tech stack
- Obsess over campaign performance data
- Combine AI with email best practices
- Leverage customer success for maximum adoption
With the right strategy and execution, AI email personalization will transform your sales productivity and effectiveness. The AI assistant handles the drudgery of manual personalization at scale so your team can focus on selling. The result is more closed deals and accelerated revenue growth.
Email Personalization Using Relevance AI
Watch this tutorial on how to create personalized email opener using Relevance AI. We give you a walkthrough on how to do it using a basic template that you can customize and expand to your needs.