Relevance AI
Relevance AI
CUSTOMER FIRESIDE · LIVE Q&A + DEMO

How Uber runs its inbound lead flow on autopilot.

Uber's Revenue Technology Manager on the AI agents that qualify and route every inbound lead, so reps only work real deals. Live walkthrough and open Q&A.

Virtual ·
Wednesday, July 29, 2026 11am PT / 2pm ET / 6pm GMT

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Nicole Peinado, Revenue Technology Manager at Uber for Business
Nicole Peinado
Revenue Technology Manager
Daniel Vassilev, Co-Founder & Co-CEO of Relevance AI
Daniel Vassilev
Co-Founder & Co-CEO

What you'll walk away with

Where to start. Why Uber for Business began with high-volume, repetitive inbound work, and how to find your own first use case for fully autonomous AI agents.

Know exactly where you stand, and why 95% of AI projects fail. The 4 levels of AI autonomy, why most teams stall between L1 and L2, and what L3 (AI autopilot) looks like inside a revenue org at scale.

How agents qualify autonomously. They email inbound leads for budget and authority, then route each warm, qualified lead to the right rep.

How the agent earned the right to run on its own. Every email reviewed at first, then the agent ran solo, with humans only on the edge cases.

What Uber for Business would do differently. Why starting with autonomous outbound was too ambitious, and why it comes after inbound, not first.

A look under the hood. A live walkthrough of a pre-built Relevance multi-agent system: the agents, the processes, the data flows, the visual canvas. Then open Q&A.

Unlock the agentic ROI you promised your board

Relevance's platform maps the path from assisted AI to full autonomy. Real business impact is driven in L3/L4.

L1. Assisted
Human requestAgent actionHuman requestAgent action

Delegate busywork like research and drafting to a copilot like Cowork.

L2. Copilot
Human requestAgent uses skill×12Human reviews

Teach your copilot your playbooks. Powerful, but hard to govern.

L3. Autopilot
Events & signalsAgent 1Agent 2Agent 3

Proven playbooks become governed agents that run autonomously.

L4. Self-Driving
Business goalsAgentsExperiment AExperiment B

Your agents run evals and swap models themselves. You lead strategy.

Example: Lead qualification
L1
L2
L3
L4

Reps research each lead, one prompt at a time

Reps run the qualification skill and review output

New leads are qualified and contacted automatically

Your agents optimize outreach strategy on their own

“Research this company”Returns company info“Score against our ICP”Returns ICP score
“Qualify this lead”Researches companyScores & qualifiesDrafts outreach emailRep reviews & sends
New lead from HubSpotResearches companyScores & qualifiesSends outreachEscalate to human if unsure
“Improve outbound conversion”Designs experimentTests messaging variantsRefines ICP criteriaReply rate up 72% this quarter