8x8 Connect integration
8x8 Connect is your intuitive all-in-one omnichannel communications management platform. Send millions of messages, get insights, and optimize effortlessly.
What your agents can do with 8x8 Connect
3 pre-built 8x8 Connect tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (3)
Send SMS
Send a SMS to the specified destination.
Request Log
Request an SMS log file.
Get Log Result
Check the status of an SMS Logs export job and to get a download link if its generation has succeeded.
Set up 8x8 Connect in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your 8x8 Connect account
In Relevance AI, open Integrations and add 8x8 Connect, then paste your API Key, Account ID, Subaccount ID, and Base URL. You will find it in your 8x8 Connect account settings.
Use 8x8 Connect in an agent
Create a tool, add a 8x8 Connect tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put 8x8 Connect to work in your agents
Connect 8x8 Connect alongside 1,800+ other integrations and let your agents run the busywork.