Gorgias integration
Gorgias is the ecommerce helpdesk that turns your customer service into a profit center.
What your agents can do with Gorgias
10 pre-built Gorgias tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (7)
Update Ticket
Updates a predefined ticket in the Gorgias system.
Update Customer
Update a customer.
Retrieve a Customer
Retrieve a customer.
List Tickets
List all tickets.
Create Ticket
Create a new ticket.
Create Ticket Message
Create a message for a ticket in the Gorgias system.
Create Customer
Create a new customer.
Triggers (3)
New Updated Ticket
Emit new event when a ticket is updated.
New Ticket Message
Emit new event when a ticket message is created.
New Ticket
Emit new event when a ticket is created.
Set up Gorgias in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your Gorgias account
In Relevance AI, open Integrations and add Gorgias. You will be sent to Gorgias to sign in and approve access, and the connection is stored against your workspace.
Use Gorgias in an agent
Create a tool, add a Gorgias tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put Gorgias to work in your agents
Connect Gorgias alongside 1,800+ other integrations and let your agents run the busywork.