Kustomer integration
The AI-Powered Customer Service CRM Platform.
What your agents can do with Kustomer
9 pre-built Kustomer tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (4)
Update Customer
Updates an existing customer in Kustomer.
Update Conversation
Updates an existing conversation in Kustomer.
Create Customer
Creates a new customer in Kustomer.
Create Conversation
Creates a new conversation in Kustomer.
Triggers (5)
Updated Customer (Instant)
Emit new event when an existing customer's details are updated in Kustomer.
Updated Conversation (Instant)
Emit new event when an existing conversation is updated in Kustomer.
New Message Created in Conversation (Instant)
Emit new event when a new message is created in a conversation.
New Customer Created (Instant)
Emit new event when a new customer is added to Kustomer.
New Conversation Created (Instant)
Emit new event when a conversation is created in Kustomer.
Set up Kustomer in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your Kustomer account
In Relevance AI, open Integrations and add Kustomer, then paste your Subdomain and API Key. You will find it in your Kustomer account settings.
Use Kustomer in an agent
Create a tool, add a Kustomer tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put Kustomer to work in your agents
Connect Kustomer alongside 1,800+ other integrations and let your agents run the busywork.