LiveAgent integration
LiveAgent is a web-based live chat and helpdesk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks(Twitter and Facebook) and integrates them into one enviroment.
What your agents can do with LiveAgent
2 pre-built LiveAgent tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (1)
Create Customer
Creates a customer.
Triggers (1)
New Customer
Emit new event on each new customer.
Set up LiveAgent in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your LiveAgent account
In Relevance AI, open Integrations and add LiveAgent, then paste your API key. You will find it in your LiveAgent account settings.
Use LiveAgent in an agent
Create a tool, add a LiveAgent tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put LiveAgent to work in your agents
Connect LiveAgent alongside 1,800+ other integrations and let your agents run the busywork.