Pidj is an integration platform that allows businesses to incorporate SMS messaging into their applications, facilitating message sending, contact management, and survey distribution. With Relevance AI, you can leverage these capabilities to create smarter, more responsive communication workflows.
Pidj empowers businesses with robust SMS capabilities for messaging and surveys. Relevance AI amplifies this by enabling intelligent AI Agents to automate and optimize communication strategies.
Seamless Communication Orchestration
AI agent coordinates multi-channel messaging workflows while maintaining context across all customer interactions
Dynamic Message Optimization
Agent fine-tunes message content and timing based on historical engagement data and recipient preferences
Real-time Engagement Analytics
Agent provides instant insights on message performance and customer sentiment for continuous optimization
Relevance AI integrates seamlessly with Pidj to enhance your SMS messaging workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Relevance AI account
- An Airtable account with access to the base and table you'd like to use
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The Pidj integration platform utilizes secure OAuth authentication, ensuring that only authorized applications can access your SMS messaging capabilities. Relevance AI manages API operations (such as sending messages, creating contacts, and initiating surveys) in the background—eliminating concerns about errors, formatting, or limits.
With built-in validation for phone numbers and structured data formats, your workflows will operate seamlessly, even when dealing with diverse data inputs.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
To get the most out of the Pidj + Relevance AI integration without writing code:
- Validate phone numbers: Always ensure phone numbers are in E.164 format before sending messages.
- Utilize templates: Leverage pre-built message templates for common communications to streamline your workflow.
- Connect securely: Ensure you use the correct OAuth credentials and permissions during setup to avoid authentication issues.
- Test with caution: Conduct tests with a small group of contacts before rolling out to a larger audience to minimize errors.
- Monitor delivery status: Keep track of message delivery statuses to ensure successful communication and troubleshoot any issues promptly.
