SupportBee integration
SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently.
What your agents can do with SupportBee
5 pre-built SupportBee tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (1)
Create Ticket
Creates a client.
Triggers (4)
New Ticket
Emit new event on each new ticket.
New Customer Reply
Emit new event on each new customer reply a ticket.
New Comment
Emit new event on each new comment.
New Agent Reply
Emit new event on each new agent reply a ticket.
Set up SupportBee in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your SupportBee account
In Relevance AI, open Integrations and add SupportBee, then paste your API key. You will find it in your SupportBee account settings.
Use SupportBee in an agent
Create a tool, add a SupportBee tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put SupportBee to work in your agents
Connect SupportBee alongside 1,800+ other integrations and let your agents run the busywork.