Teamwork Desk integration
Ticketing system designed to easily manage customer queries, saving you time and money.
What your agents can do with Teamwork Desk
8 pre-built Teamwork Desk tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (5)
Update Ticket
Update a specific ticket.
Update Customer
Update a specific customer.
Reply To Ticket
Reply to a specific ticket.
Create Ticket
Create a new ticket.
Create Customer
Create a new customer.
Triggers (3)
New Ticket Created
Emit new event when a new ticket is created.
New Customer Reply
Emit new event when a customer reply.
New Customer Created
Emit new event when a new customer is created.
Set up Teamwork Desk in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your Teamwork Desk account
In Relevance AI, open Integrations and add Teamwork Desk. You will be sent to Teamwork Desk to sign in and approve access, and the connection is stored against your workspace.
Use Teamwork Desk in an agent
Create a tool, add a Teamwork Desk tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put Teamwork Desk to work in your agents
Connect Teamwork Desk alongside 1,800+ other integrations and let your agents run the busywork.