Relevance AI
Relevance AI
IntercomHubSpotGoogle CalendarSlack

Website questions answered before intent cools

The Inbound Engager answers live visitors from your actual docs, reads who is asking and why, and makes the right offer: a demo, a support handoff, or an honest "we don’t do that yet".

Chat started on pricing page
Inbound Engager

Live visitor on pricing with a real question. Answering first, then working out who I am talking to.

Answering from the limits doc6s
Checking account and intent history2s

Third pricing visit this week, from a known target account. This is the moment to offer a demo, not a newsletter.

Offering live demo slots in-chat2s
Demo booked for Thursday 2pm. She asked whether we handle 10k contacts: answered yes, with the limits doc, not a vague reassurance. Her account has hit pricing three times this week, so I offered slots in the chat instead of a form. The AE has the transcript, the account history, and the question to open with.

How it works

Chat started · pricingQuestion in docs chatReturn visit · target accountOut-of-hours message
Demo booked · Thu 2pmTranscript to the AEConversation loggedProduct gap recorded

Triggered by your chat widget

When a visitor opens a conversation in Intercom, on pricing, docs or anywhere else, the agent picks it up instantly, at any hour.

Reads the asker, not just the question

It answers from your real docs, checks who is asking and their history, and calibrates the move: demo offer, support handoff, or an honest no.

Books and hands off with context

Demos land on the calendar, transcripts and account context reach the AE or CSM in Slack, and every conversation is logged in the CRM.

Without Relevance

With Relevance

A bot offers four canned buttons, and the visitor with a real question closes the widget.

The actual question gets an actual answer, grounded in your docs and pricing, in the first exchange.

Every chat gets the same script, whether it is a first-time browser or a target account’s third visit this week.

The agent checks who is asking and what they have done before, and calibrates the offer to the intent it finds.

Existing customers asking product questions get pitched a demo of the product they already own.

A customer gets routed to support with context, a prospect gets a demo offer, and the agent can tell the difference.

Questions the script cannot match get "a team member will get back to you" and never do.

When the answer is genuinely "no" or "not yet", the agent says so, offers the nearest real alternative, and logs the gap for product.

Chat gets staffed for eight hours in one timezone. The pricing-page visitor at 2am gets a form.

Every conversation gets the same quality of answer, at 2pm or 2am, on the first chat or the thousandth.

The AE gets a name and an email, and re-asks everything the visitor already explained.

Booked demos arrive with the transcript, the account history and the question that mattered, so the call opens mid-conversation.

Held to a quality bar, on every run

Every reply is checked against eval test cases written for this exact job before the visitor sees it. If a run fails the bar, it never ships.

Inbound Engager
92959890

Sampling 2% of live runs · 95% passing this week

Answers cite the actual docs
96%
Customers never get the sales pitch
93%
Missing capabilities are stated honestly
87%
Demo offers match real intent
91%

Shaped by your team, not a template

Experts and engineers tune Inbound Engager to your playbooks. Every change ships through the same evals.

Drag and drop

Compose agents and workforces on a visual canvas. Drag in agents, tools, and approvals in a flow anyone on the team can read.

Drag and drop

Compose agents and workforces on a visual canvas. Drag in agents, tools, and approvals in a flow anyone on the team can read.

Build with AI

Describe the agent in plain language and Invent builds it: the prompt, the tools, and the evals to prove it works.

Build with AI

Describe the agent in plain language and Invent builds it: the prompt, the tools, and the evals to prove it works.

Build with MCP

Engineers drive the same platform from Claude Code, Codex, or Cursor. Create agents, link knowledge, and run evals over MCP.

Build with MCP

Engineers drive the same platform from Claude Code, Codex, or Cursor. Create agents, link knowledge, and run evals over MCP.

Built for enterprise teams

Run agents on your real data with the access controls, audit trails, and residency guarantees enterprises require all built in.

AICPASOC 2TYPE II
SOC 2
GDPR
GDPR

Security & data privacy

  • Data residency
  • PII masking
  • Audit logs
  • No training on your data

Access & controls

  • Role-based access control
  • SSO / SAML
  • Human-in-the-loop approvals
  • Version control

Monitoring & oversight

  • Real-time monitoring
  • Full agent tracing
  • Cost visibility
  • OTEL & Delta Share export
KPMG
"The ability to be vendor agnostic and the ability to scale across a breadth of functions is a really key feature."

Levi Watters

Partner, KPMG Australia

Read more
Autodesk
"The key for us was how we can modularize industry knowledge and the best playbooks, and apply it."

Allen Roh

Senior Marketing Manager, Autodesk

Read more
Canva
"We're looking for every place where AI can allow sellers and customer success reps to be more engaged with customers."

Rob Giglio

Chief Customer Officer, Canva

Read more
"The ability to be vendor agnostic and the ability to scale across a breadth of functions is a really key feature."

Levi Watters

Partner, KPMG Australia

Read more

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Turns one asset into channel-native formats.

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Pulls multi-channel campaign performance.

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Researches keywords and writes content briefs.

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Segments attendees for targeted post-event outreach.

Every agent you add shares one stack

These agents all run on one platform: one gateway, one router, one eval suite, one audit trail. Every agent after the first ships faster.

  • Triggered by key events or signalslike Zapier
  • Given access to contextlike Zep
  • Connected to your appslike Composio
  • Access to all LLMslike OpenRouter
  • Performance evaluatedlike Braintrust
  • No-code agent builderlike Dust.tt
  • Coordinated into teamslike CrewAI
  • Kept alive through long-running worklike Temporal
  • Traced at every step of every runlike Langfuse

Put the Inbound Engager to work this quarter

We partner with enterprise teams to take this work off their plate. An agent built with you, proven against your quality bar, and live in weeks.