Relevance AI
Relevance AI
SlackNotionGmailHubSpot

Every approval reaches the right owner

The Approval Router sends every request to the right approver by policy, chases the decision, records it, and returns anything missing a justification instead of approving by default.

Request · design tool · $4,200/yr
Approval Router

New request: a design tool at $4,200 a year. Finding the right approver.

Reading the purchase-approval policy2s

Software under $5k routes to the team’s budget owner, not finance.

Identifying the design team’s budget owner2s

Budget owner is Sam, the design lead. Routing there.

Sending the request to Sam with the details1s
Routed to the right owner. At $4,200 this is under the $5k threshold, so it went to Sam, the design team’s budget owner, not up to finance, with the vendor, cost and policy line attached. I’ll chase for a decision and log it on the request.

How it works

Request · software · $12kAccess request · adminExpense submitted · $2.4kPO request emailed
Routed · VP FinancePolicy line citedIncomplete request returnedDecision recorded

Triggered by a request in Slack or a form

A purchase, access or expense request in Slack or your intake form starts a routing run within seconds of arriving.

Routes by policy, not by guesswork

It reads the policy, matches the amount and type to the right approver, and escalates at threshold boundaries with the clause cited.

Chases and records the decision

The request lands with the correct approver, the agent chases for a decision, and the outcome is recorded on the request with its policy basis.

Without Relevance

With Relevance

Requests land in a shared channel and wait for someone to work out who should approve them.

The agent reads the policy and routes each request to the correct approver within seconds.

A request on a threshold gets approved by whoever grabs it first.

The agent escalates boundary amounts to the higher approver and cites the exact policy clause.

Requests stall in an approver’s inbox until the requester pings them again.

The agent chases the approver and keeps the requester updated until a decision is recorded.

Only large purchases get proper routing. Small ones get approved in a hallway.

Every request, from a $200 tool to a $50k contract, follows the same policy path.

Routing depends on who is online and how well they know the matrix.

One authority matrix applied identically to every request.

An incomplete request gets waved through so the queue keeps moving.

A request missing a required justification is returned for completion, never approved by default.

Held to a quality bar, on every run

Every routing decision is checked against eval test cases written for this exact job before a request is sent on. If a run fails the bar, it never ships.

Approval Router
92959890

Sampling 2% of live runs · 94% passing this week

The approver matches the policy
96%
Boundary amounts escalate up
93%
Incomplete requests are returned
87%
Every decision is recorded with its basis
91%

Shaped by your team, not a template

Experts and engineers tune Approval Router to your playbooks. Every change ships through the same evals.

Drag and drop

Compose agents and workforces on a visual canvas. Drag in agents, tools, and approvals in a flow anyone on the team can read.

Drag and drop

Compose agents and workforces on a visual canvas. Drag in agents, tools, and approvals in a flow anyone on the team can read.

Build with AI

Describe the agent in plain language and Invent builds it: the prompt, the tools, and the evals to prove it works.

Build with AI

Describe the agent in plain language and Invent builds it: the prompt, the tools, and the evals to prove it works.

Build with MCP

Engineers drive the same platform from Claude Code, Codex, or Cursor. Create agents, link knowledge, and run evals over MCP.

Build with MCP

Engineers drive the same platform from Claude Code, Codex, or Cursor. Create agents, link knowledge, and run evals over MCP.

Built for enterprise teams

Run agents on your real data with the access controls, audit trails, and residency guarantees enterprises require all built in.

AICPASOC 2TYPE II
SOC 2
GDPR
GDPR

Security & data privacy

  • Data residency
  • PII masking
  • Audit logs
  • No training on your data

Access & controls

  • Role-based access control
  • SSO / SAML
  • Human-in-the-loop approvals
  • Version control

Monitoring & oversight

  • Real-time monitoring
  • Full agent tracing
  • Cost visibility
  • OTEL & Delta Share export
KPMG
"The ability to be vendor agnostic and the ability to scale across a breadth of functions is a really key feature."

Levi Watters

Partner, KPMG Australia

Read more
Autodesk
"The key for us was how we can modularize industry knowledge and the best playbooks, and apply it."

Allen Roh

Senior Marketing Manager, Autodesk

Read more
Canva
"We're looking for every place where AI can allow sellers and customer success reps to be more engaged with customers."

Rob Giglio

Chief Customer Officer, Canva

Read more
"The ability to be vendor agnostic and the ability to scale across a breadth of functions is a really key feature."

Levi Watters

Partner, KPMG Australia

Read more

Team it up with more operations agents

New customer signed
  1. 1
    Assigned six owners
  2. 2
    Nudged the late step
  3. Process on track

Process Orchestrator

Runs cross-team processes and chases every step.

August
MTWTF1456781112131415
Renewal · 60 days out

Vendor Renewal Tracker

Flags renewals before the deadline that binds you.

Salesforce
HubSpot
Notion
Web
One record

Data Hygiene Steward

Reconciles records and flags what it cannot resolve.

1,240
Tickets
94%
On-time
+38%
Backlog
Anomaly · backlog +38%

Ops Reporting Analyst

Builds the weekly report and explains the anomalies.

Payments are failing, is this an incident?
Sev-2 opened: checkout degraded for ~15% of users. Channel and timeline are live.
#inc-payments opened

Incident Coordinator

Runs the incident channel and sizes severity by impact.

Slack + email
Notion workspace
Admin access held
Sent for sign-off

Access Provisioner

Provisions new-hire access on a least-privilege basis.

Support Runbook

SOP Maintainer

Keeps runbooks current and flags where they drift.

Every agent you add shares one stack

These agents all run on one platform: one gateway, one router, one eval suite, one audit trail. Every agent after the first ships faster.

  • Triggered by key events or signalslike Zapier
  • Given access to contextlike Zep
  • Connected to your appslike Composio
  • Access to all LLMslike OpenRouter
  • Performance evaluatedlike Braintrust
  • No-code agent builderlike Dust.tt
  • Coordinated into teamslike CrewAI
  • Kept alive through long-running worklike Temporal
  • Traced at every step of every runlike Langfuse

Put the Approval Router to work this quarter

We partner with enterprise teams to take this work off their plate. An agent built with you, proven against your quality bar, and live in weeks.