Every step owned, chased, and closed out
The Process Orchestrator kicks off a cross-team process, tracks every step to done, and chases the owner who is running late, resolving who that owner is even after a reorg.
New customer signed · Ridgeline
Process OrchestratorNew customer signed. Kicking off the standard six-step onboarding.
Opening the onboarding runbook and its six steps2sAssigning each step to its owner and posting the plan2sSteps one to three cleared today: kickoff booked, workspace created, data imported.
Tracking the provisioning and training tickets3sStep five, training, needs step four done first. Watching the order.
Posting the status to #onboarding-ridgeline1s
How it works
New customer signedQuarter close · day 1New hire ticket openedOps: “start offboarding”
6-step process kicked offLate owner nudgedOwner re-resolved after reorgBlocked step flagged, not closedTriggered by the kickoff event
A signed deal in your CRM, a new hire, or a scheduled quarter-close: each one starts the run and opens the right runbook.
Tracks who owns what, and who is late
It follows every step, resolves the true current owner even after a reorg, and chases the one running late instead of the one who left.
Chases and reports through Slack
Owners get nudged in Slack, the tracker updates as steps clear, and a blocked step is flagged as blocked, never quietly marked done.
Without Relevance
With Relevance
A checklist in Notion that only updates when someone remembers to tick a box.
The agent drives every step, updates status as work clears, and knows the moment one runs late.
A stale owner field points at someone who left in the last reorg.
The agent re-resolves the role to whoever holds it now, so the nudge reaches a live owner.
The process stalls until a manager notices and starts sending reminders.
The agent chases the late owner itself, with the blocker and the due date attached.
Only the high-profile launches get someone watching every step.
Every process, from the marquee onboarding to the routine offboarding, gets the same step-by-step tracking.
Each coordinator runs the process their own way, so steps get skipped.
One runbook applied identically every time, with the step order enforced.
A step gets marked done to keep the tracker green while the real work is blocked.
A step blocked by an external dependency is flagged as blocked, never closed to look tidy.
Held to a quality bar, on every run
Every process run is checked against eval test cases written for this exact job before an owner is nudged. If a run fails the bar, it never ships.
Process OrchestratorSampling 2% of live runs · 95% passing this week
Shaped by your team, not a template
Experts and engineers tune Process Orchestrator to your playbooks. Every change ships through the same evals.
Drag and drop
Compose agents and workforces on a visual canvas. Drag in agents, tools, and approvals in a flow anyone on the team can read.
Drag and drop
Compose agents and workforces on a visual canvas. Drag in agents, tools, and approvals in a flow anyone on the team can read.
Ticket TriagerBuild with AI
Describe the agent in plain language and Invent builds it: the prompt, the tools, and the evals to prove it works.
Build with AI
Describe the agent in plain language and Invent builds it: the prompt, the tools, and the evals to prove it works.
Claude Code
CodexBuild with MCP
Engineers drive the same platform from Claude Code, Codex, or Cursor. Create agents, link knowledge, and run evals over MCP.
Build with MCP
Engineers drive the same platform from Claude Code, Codex, or Cursor. Create agents, link knowledge, and run evals over MCP.
Built for enterprise teams
Run agents on your real data with the access controls, audit trails, and residency guarantees enterprises require all built in.
Security & data privacy
- Data residency
- PII masking
- Audit logs
- No training on your data
Access & controls
- Role-based access control
- SSO / SAML
- Human-in-the-loop approvals
- Version control
Monitoring & oversight
- Real-time monitoring
- Full agent tracing
- Cost visibility
- OTEL & Delta Share export
"The ability to be vendor agnostic and the ability to scale across a breadth of functions is a really key feature."
Levi Watters
Partner, KPMG Australia
"The key for us was how we can modularize industry knowledge and the best playbooks, and apply it."
Allen Roh
Senior Marketing Manager, Autodesk
"We're looking for every place where AI can allow sellers and customer success reps to be more engaged with customers."
Rob Giglio
Chief Customer Officer, Canva
"The ability to be vendor agnostic and the ability to scale across a breadth of functions is a really key feature."
Levi Watters
Partner, KPMG Australia
Team it up with more operations agents
Renewal · 60 days outVendor Renewal Tracker
Flags renewals before the deadline that binds you.
Salesforce
HubSpotNotionOne recordData Hygiene Steward
Reconciles records and flags what it cannot resolve.
Anomaly · backlog +38%Ops Reporting Analyst
Builds the weekly report and explains the anomalies.
#inc-payments openedIncident Coordinator
Runs the incident channel and sizes severity by impact.
Every agent you add shares one stack
These agents all run on one platform: one gateway, one router, one eval suite, one audit trail. Every agent after the first ships faster.
- Triggered by key events or signalslike Zapier
- Given access to contextlike Zep
- Connected to your appslike Composio
- Access to all LLMslike OpenRouter
- Performance evaluatedlike Braintrust
- No-code agent builderlike Dust.tt
- Coordinated into teamslike CrewAI
- Kept alive through long-running worklike Temporal
- Traced at every step of every runlike Langfuse
Put the Process Orchestrator to work this quarter
We partner with enterprise teams to take this work off their plate. An agent built with you, proven against your quality bar, and live in weeks.